Pakistan Railway Headquarters Lahore has issued an opportunity of employment for Front Desk Manager (Female) post. This is an excellent chance for confident and qualified women to get Pakistan railway jobs in government sector organizations. The recruitment will be purely on contract for two years extendable on merit considerations. The posts shall be filled to boost customer-facing competencies at key railway stations in Pakistan.
The position demands responsible customer-service oriented female professionals qualified in hospitality tourism or customer handling. Successful candidates will be allocated to various major stations like Lahore Rawalpindi Multan Peshawar Karachi Faisalabad and Rohri. The job will be rotational 8-hour shifts to ensure that passengers get uniform and effective service. A friendly professional attitude is appreciated by the organization to achieve customer satisfaction and enhance service efficiency.
It not only gives secure government employment but also enables women to assume control of critical public service roles. If you also like hospitality and wish to be an important contributor to Pakistan Railways customer transformation this is your opportunity. The Pakistan railway jobs that appear below also promise growth and meaningful public service contributions.
Vacancies Mentioned
- Front Desk Manager (Female) – 56 Positions
Job Vacancy and Requirements
| Sr No | Post Title | No. of Posts | Qualification | Age Limit | Experience Required |
|---|---|---|---|---|---|
| 01 | Front Desk Manager (Female) | 56 | Associate Degree / Bachelor’s / Diploma in Hospitality, Tourism, or Client Handling | Max: 30 | Customer management, travel info services, passenger query resolution, coordination with station teams |
Details about the Vacancies
56 posts of Front Desk Manager (Female) were advertised in total. They were also open to female applicants from all of Pakistan although female applicants within corresponding district areas were of particular interest to potential candidates. The national inclusion is reflective of women’s inclusion encouraged by the government in public sector employment particularly in front-line employment that directly interacts with the public.
The women chosen will receive mandatory short courses arranged by Pakistan Railways for Pakistan railway jobs. The locations of employment include prominent urban railway stations where smooth running is of utmost importance. This strategic initiative is designed to enhance Pakistan Railways’ image as well as service quality through real-time support and information provided by trained and dedicated female staff for passengers.
Eligibility Criteria for Vacancies
| Post | Qualification | Institute Recognition | Experience |
|---|---|---|---|
| Front Desk Manager (Female) | Associate/Bachelor’s/Diploma in Hospitality, Tourism, or Client Handling | Must be from well-reputed, recognized institutions | Experience in customer handling, passenger queries, hospitality, shift work, and team coordination |
Name of the Organization
- Government of Pakistan
- Pakistan Railway Headquarters, Lahore
Characteristics of Each Vacancy
- Position: Front Desk Manager (Female)
- Number of Vacancies: 56
- Location: Major stations in Lahore Rawalpindi Multan Peshawar Karachi Faisalabad and Rohri
- Shift: 8-hour rotational
- Age Limit: Maximum 30 years
- Contract Duration: 2 years (extendable)
- Responsibilities: Passenger management travel info provision complaint resolution coordination with staff
- Training: Short training provided by Pakistan Railways for Pakistan railway jobs
- Qualification Source: Recognized and reputable universities/institutes
General Instructions
- Contract Terms: 2 years contract (extendable on performance)
- Salary: As per Standard Pay Package (Rs. 60,000/month or higher)
- Experience Consideration: Relevant experience will be given preference
- Age Relaxation: As per government policy
- Quotas: Applicable as per government rules
- Government Employees: Must apply via proper channel with NOC
- Forgery Clause: False documents will lead to disqualification/legal action
- Application Submission: Apply online via https://njp.gov.pk within 15 days of advertisement
- Incomplete Applications: Will not be entertained
- Shortlisting: Based on academic merits
- TA/DA: Not provided for interviews for Pakistan railway jobs.
- Training: Mandatory for selected candidates
- Bond: Rs. 200 bond on judicial paper with surety refundable for training costs if the candidate resigns early
- Right to Reject: Pakistan Railways reserves all rights regarding recruitment
Experience Required
- Client handling and passenger service
- Travel information provision
- Complaint resolution and hospitality
- Coordination with station staff
- Work in 8-hour rotational shifts
Salary Offered
- Rs . 60,000/- per month OR
- As per the Standard Pay Package issued by the Finance Division (dated 18 April 2022)
- Whichever is higher
Contact & Web Details Table
| Detail | Information |
|---|---|
| Website URL | https://njp.gov.pk |
| Contact Phone | 042-99205702 |
| Office Address | Dy-Chief Personnel Officer, Pakistan Railway Headquarters, Lahore |
Final Thoughts
These Pakistan railway jobs indicate that Pakistan Railways is giving more attention to service improvement as well as inclusion as hiring process for Pakistan railway jobs is aimed at using talented women professionals to modernize customer service initiatives. There is an opening of 56 Front Desk Managers at major stations which is designed to streamline customer service initiatives using professional women.
Interested applicants must rush to submit application forms for these jobs on the National Job Portal within 15 days. Good salary complete training and career development opportunities make these government jobs among the best in 2025.
Frequently Asked Questions
Who can apply for the Front Desk Manager (Female) position?
Only female candidates with a degree or diploma in hospitality tourism, or client handling from a recognized institute can apply.
What is the age limit for Pakistan railway jobs?
The maximum age limit is 30 years.
How do I apply for the job?
Apply online through the National Job Portal at https://njp.gov.pk within 15 days of the ad.
What is the salary for this position?
The salary is Rs. 60,000 per month or as per the Standard Pay Package, whichever is higher.